Terms & Conditions

Acceptance of Terms

By using our website and booking services, you agree to comply with these Terms & Conditions.

Booking & Scheduling

• Customers must provide accurate booking details.
• Service timings are subject to availability.
• Delays may occur due to traffic, weather, or operational reasons.

Service Location

Customers must ensure safe and legal access to the vehicle at the selected location.

Pricing

• Prices may vary depending on vehicle type and selected package.
• Additional charges may apply for excessive dirt, pet hair, stain removal, or special treatments.

Cancellation & Rescheduling

• Bookings may be canceled or rescheduled within the allowed time period.
• Late cancellations may be subject to service charges.

Customer Responsibilities

Customers must:

• Remove valuables from the vehicle
• Ensure vehicle accessibility
• Provide accurate contact information

Liability

While we take utmost care during service, the company is not liable for:

• Pre-existing damages
• Mechanical or electrical faults
• Items left inside the vehicle
• Delays caused by external factors

Payments

Payments must be completed using approved payment methods before or after service as specified.

Service Refusal

We reserve the right to refuse service in situations involving unsafe conditions, inappropriate behavior, or inaccessible locations.

Intellectual Property

All website content, branding, logos, and materials remain the property of the company.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.