Privacy Policy

Introduction

Welcome to CloudMe Mobile Car Wash Services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and mobile car wash services in the United Arab Emirates.

Information We Collect

We may collect the following information:

• Full name
• Mobile number
• Email address
• Vehicle details
• Service address/location
• Booking preferences
• Payment-related information
• Website usage and analytics data

How We Use Your Information

We use your information to:

• Process bookings and appointments
• Deliver mobile car wash services
• Contact you regarding your bookings
• Improve customer experience
• Send service updates and promotional offers
• Maintain security and prevent fraud

Payment Information

Payments made through our platform are processed securely using trusted third-party payment providers. We do not store sensitive card information on our servers.

Data Protection

We implement reasonable security measures to protect your information against unauthorized access, misuse, or disclosure.

Sharing of Information

We do not sell or rent customer information. Information may only be shared with:

• Service staff for booking fulfillment
• Payment processing providers
• Legal authorities if required by law

Cookies

Our website may use cookies and analytics tools to improve functionality and user experience.

User Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data where legally applicable
• Opt out of promotional communications

Changes to Policy

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of any updates.